Terms and Conditions

Overview

By accessing or using this website, you agree to be bound by these Terms & Conditions.
If you do not agree, please do not use our website or purchase our products.

These Terms apply to all users, including customers, browsers, and others who access the site.

Products & Orders

We make every effort to ensure product descriptions, images, and pricing are accurate. However:

• Products may vary slightly from images shown
• Prices are subject to change without notice
• We reserve the right to refuse or cancel any order

An order is only confirmed once payment is received and accepted.

Pricing & Payment

• All prices are listed in AUD (Australian Dollars) unless stated otherwise
• Prices include GST (where applicable)
• Payment must be made in full before order processing

We reserve the right to correct pricing errors at any time.

Shipping & Delivery

• Delivery timeframes are estimates only
• Delays may occur due to courier or external factors
• Risk of loss passes to the customer upon delivery

Please ensure shipping details are accurate. We are not responsible for incorrect addresses provided at checkout.

Returns & Refunds

We offer returns and remedies in accordance with the Australian Consumer Law (ACL).

You may be entitled to a repair, replacement, or refund if a product:

• Is faulty or defective
• Is not as described
• Does not perform as expected

For change-of-mind returns:

• Must be requested within 100 days
• Item must be unused and in original packaging
• Return shipping may be at the customer’s cost

Warranty

Our products come with a 10-year warranty covering manufacturing defects under normal use.

This warranty is provided in addition to your rights under Australian Consumer Law.

For full details, please refer to our Warranty page.

Use of Website

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security or functionality
• Copy, distribute, or exploit content without permission

We reserve the right to suspend or terminate access if these terms are violated.

Intellectual Property

All content on this website—including text, images, logos, and design—is the property of Standing Emu Pty Ltd and may not be used without permission.

Limitation of Liability

To the extent permitted by law:

• We are not liable for indirect or consequential losses
• Our liability is limited to the value of the product purchased

Nothing in these Terms excludes rights under the Australian Consumer Law.

Privacy

Your use of this website is also governed by our Privacy Policy.

We collect and handle personal information in accordance with applicable laws in Australia.

Changes to Terms

We may update these Terms & Conditions at any time.
Changes will take effect once published on this page.